Why Proprietary AGV Software Holds Plants Back—And What to Look for Instead
- Emily Gregory

- Feb 5
- 3 min read
When teams evaluate AGVs, the focus usually lands on hardware: speed, payload, durability. But in day‑to‑day operations, software—not hardware—is what determines how reliably and efficiently your automation performs. And when that software is proprietary, it can quietly limit your flexibility, drive up costs, and slow down your ability to scale.
This article walks you through:
Why proprietary AGV software creates hidden constraints
How vendor lock‑in affects long‑term performance and costs
What to look for instead to future‑proof your automation strategy

How Proprietary AGV Software Creates Operational Limitations
Many AGV vendors build their systems on closed, tightly controlled software platforms. At first, these systems can seem “simpler” or more turnkey—but those limits surface quickly once the AGVs are in daily use.
Integration Barriers That Slow You Down
Connecting AGVs to existing ERP, MES, WMS, or plant‑floor systems often requires:
Custom middleware
Manual engineering work
Repeated troubleshooting
Instead of blending smoothly into your environment, closed systems add complexity where integration should be straightforward.
Lack of Flexibility as Your Facility Evolves
Proprietary platforms struggle when your operation changes—even in ways that feel small.
This often shows up as:
Difficulty adjusting to layout changes — New routes, floor redesigns, or added equipment often require costly vendor intervention.
Inability to evolve with your processes — When workflows shift due to new SKUs, customer demands, or production priorities, updates become slow and expensive.
Rigid release cycles and slow updates — Minor configuration changes can trigger long lead times, additional fees, or forced upgrades.
Over time, these limitations compound, creating friction in both daily use and long‑term optimization.
Why Vendor Lock‑In Puts Your Automation at Risk
Vendor lock‑in is more than an inconvenience—it can undermine your entire automation strategy.
Here’s how vendor lock-in puts your automation at risk:
Rising Long‑Term Costs
With proprietary systems, every improvement or change must go through the vendor—often at a premium. You lose the ability to shop competitively or move at your own pace.
Higher Risk of Operational Disruption
When only one provider can modify the system, misalignment between your processes and their roadmap can create delays, work stoppages, or forced compromises to your plant layout.
Cybersecurity Blind Spots
Closed platforms limit your visibility into:
How data flows
How communication is authenticated
Where potential vulnerabilities may exist
Without transparency, teams often cannot fully assess risk inside the OT environment.
Hard-to-Compare Vendor Options
Proprietary systems don’t make technical details easy to evaluate. The result: superficial comparisons, hidden gaps, and decisions made with incomplete information.
All of these factors add friction to both adoption and long‑term use.
What to Look for Instead: The Software Criteria That Matter Most
Choosing AGV software is not just a technical decision—it sets the foundation for integration, scalability, safety, and long‑term ROI.
Here’s what high‑performing operations prioritize:
1. Easy, Transparent Integration
Look for systems that connect to ERP, MES, WMS, and OT networks without custom middleware or unpredictable engineering hours. This reduces deployment friction and long‑term maintenance headaches.
2. Scalability Without Constraints
Your AGV deployment should be able to start small and expand without hitting technical ceilings or requiring costly redesigns.
3. Flexibility to Match Your Operation
Your operation shouldn’t conform to the software—the software should adapt to:
Routes
Safety rules
Workflow changes
Layout updates
4. Built‑In Security and Compliance
Choose platforms aligned with industry security standards and designed to protect production data inside an OT environment.
5. Transparent Documentation and Real‑World Proof
Look for vendors who share:
Clear documentation
Architectural transparency
Case studies from similar environments
Your team should never have to guess how a system works.
6. Minimal Disruption During Deployment
Effective software fits your facility—not the other way around. Prioritize systems that integrate cleanly with existing workflows to avoid downtime or layout changes.
7. Responsive, Long‑Term Support
Strong training, onboarding, and post‑installation support are essential for sustained success.
Why This Matters for Today’s Manufacturing Leaders
The decisions you make about AGV software today shape your ability to stay competitive tomorrow. With concerns around integration complexity, disruption risk, cybersecurity, and long‑term ROI appearing consistently across manufacturing teams, an open software foundation isn’t just a preference—it’s a strategic advantage. When your automation can adapt, integrate cleanly, and scale without hidden constraints, you’re able to drive continuous improvement with confidence.
If you’re evaluating automation or planning your next phase of modernization, it’s worth taking a closer look at how your software choices shape not just your AGV performance—but the future of your entire operation.
To speak with an expert on our team regarding open AGV software, click the link below.



Comments